Account & sync
Tài khoản & đồng bộ
Sign-in trouble, missing collection records, or a sync state that does not recover.
Bik Brik Support · Hỗ trợ
Tell us what stopped working.
Send the screen, the set number, and what you expected to happen. We can investigate faster without asking you to repeat the whole story.
Gửi màn hình gặp lỗi, mã bộ và kết quả bạn mong đợi. Càng cụ thể, chúng tôi càng kiểm tra nhanh.
Email ntnam@inecso.comChoose a trail
What can we help with?
Camera recognition
Nhận diện bằng camera
A set, barcode, or minifigure is not recognized, or the result points to the wrong catalog item.
Catalog & value
Danh mục & giá tham khảo
A product image, source, retirement date, or reference value needs correction.
Privacy & data
Quyền riêng tư & dữ liệu
Questions about your data, access, correction, export, or deletion.
Before you email
Include evidence, not credentials.
- App version and iPhone model
- The set or minifigure number, if relevant
- A screenshot with personal prices or email hidden
- Approximate time and the action that failed
Never send a password, Apple verification code, API key, or full payment information. Bik Brik support will not ask for them.
Privacy request?
Read how recognition photos, account details, and collection data are handled before contacting us.
Privacy and data requests can be sent to the support email above. In the public App Store build, signed-in users can also start full account deletion from Account.